Evaluating the Digital Maturity of Integrated Long-Term Care initiatives requires a comprehensive understanding of how various elements contribute to the initiative's effectiveness, sustainability, and impact. The components included in this tool -system readiness, service development, technology maturity, business readiness, and the effectiveness of digital services- are not isolated metrics, but interdependent pillars that determine the overall success and scalability of a digital care initiative.
Before we start the survey, we will introduce some of the most commonly used terms in the questions.
- System: In the context of this I-LTC survey, the system is the aggregation of all services that are part of a given initiative. It is considered at the level of the organisation.
- Services: In the context of this I-LTC survey, services refer to high-level, user-centric offerings that address basic needs and enhance the quality of life for individuals requiring long-term care. Examples of services include healthcare monitoring, social support, daily living assistance, and emotional support.
- Technologies: Technologies are the specific tools, devices, softward, and systems that form the building blocks of services. They provide the mechanisms and functionalities required to deliver services. Examples of technologies include sensors, mobile applications, artificial intelligence algorithms, and cloud computing platforms.
There are 190 questions in this survey.
